Warranty

Senville Manufacturer Warranty

Every Senville product comes with comprehensive warranty protection. As a direct-to-consumer brand, we eliminate retail markups and pass the savings directly to you—while backing our products with industry-leading support.

Warranty Coverage Period

Component Coverage Period
Compressor 10 Years
Parts & Components 5 Years
Technical Support (Senville Tech+) 10 Years

*Coverage periods may vary by product series. Refer to your product documentation for specific terms.

Note: Installation Requirement for Warranty Validity

Pressure testing and evacuation of line sets must be completed by a licensed HVAC professional. Proper installation prevents 90% of potential issues and ensures optimal performance. DIY installation will void your warranty coverage.

What’s Covered Under Your Warranty

  • Free Parts Replacement — Any defective component shipped at no cost
  • Free Compressor Replacement — Expedited shipping via UPS/FedEx
  • Senville Tech+ Support — Expert technical guidance for 10 years
  • Priority Service Processing — Registered customers receive faster claim handling
Understanding Labor Costs

As a direct-to-consumer brand, our warranty covers all replacement parts and shipping at no cost to you. Installation and repair labor is arranged separately with your HVAC professional. This approach allows us to offer wholesale pricing—saving you $500-$1,500 compared to traditional HVAC dealers—while ensuring you receive genuine Senville parts when needed.

What’s NOT Covered

  • Labor or service call fees for installation, repair, or replacement
  • Damage from improper installation, unauthorized modifications, or neglect
  • Cosmetic damage that doesn’t affect functionality
  • Units used for commercial purposes (commercial warranty available separately)
  • Damage from power surges, extreme weather, or acts of nature
  • Normal wear and tear, including filter cleaning and routine maintenance

Protect Your Investment

Register your warranty to activate coverage, access priority support, and expedite future service requests. Registration takes less than 2 minutes.

Register Your Warranty Now →

Already registered? Contact support for assistance.

Trusted by over 500,000 homeowners across North America