12000 BTU Mini Split Air Conditioner - Heat Pump - SENA/12HF

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MSRP $USD: $1,499.99
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Product Overview

The Senville SENA-12HF/Q is a 12000 BTU ductless mini split air conditioner and heat pump, that is ENERGY STAR Certified. It is backed by a 10 Year Manufacturer Warranty and also offers the following key features:

Senville Mini Split AC

  • 25 SEER (CEE Tier 2) ENERGY STAR Certified Inverter Technology (56% Savings per Year. vs. 10 SEER)
  • Air Conditioner With Arctic Heat Pump (Up to -30C / -22F). Great for Cold Climates!
  • Works with Alexa (iOS & Android), Whisper Technology (Ultra Quiet), Silver Ion Filter (Anti-Microbial)
  • Vertical Swing Function, Refrigerant Leak Detection, Built-In De-humidification Function, Follow Me Function (Remote with Built-In Thermostat)
  • Self-Cleaning Mode, PTC Heat Belt and Pan, Bucket Free Outdoor Design, Self Diagnosis System, Low Ambient Cooling (Up to -30C / -22F)
  • Recommended for rooms sized 500-750 sq. ft.
  • Requires professional installation.

Works with Alexa

Works with Alexa

Control your Senville mini split air conditioner with the Alexa app or with voice control using an Alexa enabled device. Set routines, control multiple rooms from anywhere! Works with Alexa. Can be controlled remotely with any Android or iOS phone, via WiFi connection. Control your temperature settings from the office, or while on the road for more efficiency and superior control, as long as you have an internet connection. Great for vacation homes or for better efficiency and temperature control.

Energy Star Certified

ENERGY STAR CertifiedThe Senville AURA Series is our most efficient mini split air conditioner and heat pump, that is Energy Star Certified. With ultra energy efficient air conditioners, you can expect to save upwards of 50% on your energy costs annually. This model makes a great companion for anyone looking to cool and/or heat their home or business, while minimizing running costs in the long-term.

Smart Home

Ultra High Efficient Heating and Cooling (Up to -22F/-30C)

Cold Climate Heat PumpSenville is proud offer one of the most advanced heating and cooling systems in the world. Our Ultra-Inverter Technology, allows our mini split systems to provide cooling and heating at up to -22F/-30C, with up to 75% efficiency, which means you won't experience any additional cost overages on your energy as temperatures go lower. Now available on all Senville AURA Series models, your Ultra-High Efficiency Inverter system will provide you with cooling and heating, all year round, even in the coldest climates. 

High Efficiency Mini Split AC

Diagnostics & Leak Detection System

Mini Split AC DiagnosticsAlso included on this ductless system are a variety of features including self-cleaning, leak detection, and diagnostic display, all designed to ensure a proper running system, that will last a lifetime. Enjoy peace of mind, knowing that your air conditioner will warn you of any potential problems, allowing for proper maintenance and a climate control system that functions at it's highest efficiency.

Ultra-High Efficiency Inverter

DC Inverter Mini Split ACSenville has long manufactured their air conditioners with an emphasis on energy efficiency and affordability. Technology like its inverter compressor, results in drastic reduction of energy usage, ultimately making it one of the most efficient systems with Inverter Technology. It's technology like this that helps the ductless system to reach such high SEER ratings. Opt for a split system with Inverter Technology to ensure that you are minimizing your energy costs.

Mini Split Heat Pump

Manufacturer's Warranty

10 year WarrantyAll Senville models are backed by a comprehensive 10 year warranty designed to protect your purchase. All warranty claims are processed by the North American Headquarters of Senville, ensuring the highest levels of customer support and satisfaction. This 10 year warranty offers coverage on the compressor and a 5 year warranty on other parts. You can rest assured knowing that your purchase will be protected for up to 10 years, and we know that we are providing you with the highest quality product available.

Installation Kit & Accessories Included

Mini Split Installation Kit IncludedSenville air conditioners include a complimentary installation kit, designed to ease installation as well as minimize installation costs. These units come pre-charged with R410A refrigerant and include the necessary piping for installation and hook up. Many inferior split units, may not include these parts, which eventually adds to your costs. Our Senville models come equipped and ready for installation from the moment your arrive at your door, with minimal additional cost. **PROFESSIONAL INSTALLATION REQUIRED**

7 Year Warranty

Product Video


Documentation and Certifications

Technical Specifications

Model Number SENA-12HF-Q
Style Ductless Mini Split AC With Heat Pump
Power Supply (V-Ph-Hz) 208/230V, 1Ph, 60Hz
Voltage Range 187-253
SEER 25.5
EER  14
Cooling (Range) 3300~14300
Input (W) 857
Rated current A 3.72
Heating (Range) 5000~15300
Input (W) 907
Rated Current (A) 4.1
HSPF4 13
HSPF5 10.5
COP W/W 3.88
Minimum Circuit Ampacity (A) 15
Max. Fuse (A) 15
Indoor Dimensions (WxDxH) (in.) 33.40x9.18x11.76
Indoor Air Flow (H/M/L) CFM 335.29/229.41/176.47
Indoor Noise Level (H/M/L) dB 38/33.5/23.5
Outdoor Dimensions (WxDxH) (in.) 31.69x12.99x21.81
Outdoor Noise Level dB 56
Outdoor Air Flow (Max) CFM 1323.5
Refrigerant Type R410A / 41.62 Oz
Refrigerant Pre-charge 25 Ft.
Connection Wiring 14*4 AWG
Thermostat Type Remote Control
Works with Alexa Yes
Warranty 10 Years Compressor / 5 Years Parts
Application Area (8 Ft Ceilings) 700 sq. ft.
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(8 reviews) Write a Review

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  • 5
    Awesome product

    Posted by Lonny Wagener on Mar 17th 2022

    I am a retired HVAC service technician and purchased this heat pump for She Shed. We purchased this unit last fall but just finished installation on 17 March 2022. I am amazed at how efficient and quiet this unit is. Installation for me was straightforward and easy. No joke, this unit is a very high-quality heat pump. I truly am amazed at how quiet it is. After installation I cleaned up behind myself and vacated the lowside to 500 microns, shut off my pump and slowly released the refrigerant from the high side. I waited roughly ten minutes before turning the unit on and checked for voltage leaks. The whole process from ordering to delivery was fantastic. It was very well packaged, shipped fast and arrived in excellent condition. Not one crease or dent was found in the boxes. All in all I could not be more pleased. We are considering pulling a wall AC out of our garage and replace with a Senville mini split ductless system. Can you tell I am impressed with both the company and the ordering/delivery process.

  • 5
    Great Service

    Posted by Lonny Wagener on Dec 4th 2021

    While this will not be installed in our cabin until next spring, I can attest to how great Senville has been. We received very quick shipping and superbly wrapped for shipping products. The outer boxes showed no sign of even being scratched. As a retired HVAC service technician, I chose the heat pump model even though all we mostly wanted was the air conditioner for a cabin on the back of our property. We chose this as a backup to our space heater, and because of the high seer rating. Of course, having the factory-charged system is also a time saver for me. I genuinely expect that their warranty service, if ever needed, will be just as superb.

  • 5
    Senville 12000 btu HF heatpump

    Posted by Eugene J Desjardins on Nov 5th 2021

    I bought unit in 2019. One time it gave an error code after playing with controls. Something with control board. All I did was turn off power at breaker box and back on. It’s been two years with no issues. It’s super efficient and heats great.

  • 5
    So far, so good!

    Posted by Eugene J Desjardins on Nov 26th 2019

    I received the heat pump promptly and not damaged. It cost me 600 dollars to have it installed. It’s been over a month and everything is working as intended. There were a few days it was below zero and it still pumped out lots of heat. My other heat pump I already had stopped working at 5 degrees. It’s too bad I didn’t know better when I bought my first heat pump. Also the defrost on Senville works flawlessly! The smart defrost with Compressor belt heater and pan heater make all the difference. Not all sellers offer heat pumps that working properly in cold climates. Beware! So far, so good! As for quality I can only give another review after so many years .

  • 5
    I couldn't be happier

    Posted by Mike in Massachusetts on May 11th 2018

    I purchased this unit because I didn't want to spend $2500 on a Mitsubishi but wanted something that nevertheless worked great. I found a local installer who connected everything properly. It blows ice cold and is so quiet you can barely hear it. I actually prefer the small white noise over dead silence. I also purchased a Sensibo Sky wireless controller and it works perfectly with Senville. Now I can tell Alexa to turn it off, on, down or up a certain number of degrees.

  • 5
    Excellent Product

    Posted by LH on Apr 1st 2018

    In October of last year I purchased 2 mini split units and had them installed, one of them had a circuit board problem when it was installed which was covered under warranty and was quickly shipped and units have worked fine ever since. In March 2018 I purchased 3 more single zone 12000 BTU 220v units and I am looking forward to cooler indoor temps and lower electrical bills. These units get the job done well.

  • 5
    Extremely quiet

    Posted by Aaron Tucson Arizona on Dec 10th 2017

    Took me 9 months to get around to installing this, but it is one sweet machine. Quiet on the inside, quiet on the outside. Have used it both for cooling and heating now. Works like a real champ putting out very cold or hot air in both modes. I might just fit my whole house with a few of these if the central system ever goes out. A very smart purchase for sure!

  • 5
    Highly recommend

    Posted by LH on Oct 18th 2017

    Very impressed with these units. I will be purchasing another unit soon for my shop. I highly recommend them to my family and friends!